Frequently asked questions

Why should my company use Otivr instead of a freelancer?

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There are many benefits from working with Otivr instead of a freelancer and we believe a key factor for a successful outsourcing experience is working with a professional counterpart. Otivr’s IT partners are all pre-screened IT professionals which are experts within their domains and follow established industry regulations and standards. We enable you to quickly scale up your team with high flexibility and are a reliable partner to support you with sustainable solutions for your business requirements.

Some of the benefits of working with a professional counterpart compared to a freelancer are supply of wide range high-quality services, flexibility to quickly scale up with diverse pool of competence, legitimacy and reliability with a stable partner, lower time cost, holistic IT solutions, long-term partnerships, latest in-house tools and proven business processes.

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Many organizations are faced with the issue of finding reliable software developers, designers and other specialized talent for its development projects. Otivr has introduced a unique engagement model supported by a network of high-quality IT-partners to solve the main challenges faced by the companies in the Nordics. Otivr offers wide range of services using blended teams where Swedish staff handle project management and support to ensure global delivery with Scandinavian quality. A rigorous screening process is applied to qualify our verified IT Partners and a digital marketplace is utilized to offer fast time-to-market and highly competitive prices for both IT projects and dedicated teams.

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What time zones does your developers work in?

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India is 3.5-4.5 hours ahead of Sweden, but all our IT-professionals work according to Swedish times or other preferred time zones depending on the client’s requirements.

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Otivr has a pre-screened supplier base and a digital marketplace which allows Otivr to get you started with your project in a wide range of services within 2-3 weeks from receiving your requirement.

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No, all Otivr IT-professionals writes and speaks fluent English and Otivr have Nordic consultants and support to assist you in Swedish, Danish and English. Otivr screens all offered IT-professionals and language is one of the screening criterias.

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Otivr has built a solid network of IT partners enabling Otivr to provide a large pool of readily available IT professionals with a wide range of competencies that are sought after in the Nordics. Some of the services covered by Otivr developers are web development, system development, e-commerce, mobile app development and databases.

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When choosing to work with an Otivr IT-professional the client is always offered a trial period of 1 month to evaluate the candidate and during which the client has the right to terminate the contract at anytime if not satisfied. If you are not completely satisfied, Otivr will provide you with another expert best suited for your needs.

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How long does it take to get started with a project through Otivr?

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Thoroughly planned processes supported by Otivr platform for procurement and delivery allows Otivr to kick-off IT-projects within 2-3 weeks from receiving a client´s requirement.

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The legal rights to the work are regulated in the agreement between the client and Otivr and all IPR always belong to the client, if not stated otherwise in the agreement between the client and Otivr. IPR are covered in the standard agreements provided by Otivr.

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Otivr takes end-to-end responsibility for all our clients IT-projects and if Otivr is given a detailed scope of work with timelines and milestones there is a minimum effort required from the client’s side. Otivr will assist in defining the project if required, deliver according to milestones and quality expected and take care of payments, invoicing, reporting and monitoring allowing the client to only spend time on receiving and approving the deliveries.

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The client is mainly expected to provide a project scope to get started. For inexperienced clients Otivr project manager will support with consultation to complete the specification of your project. Otivr takes end-to-end responsibility for all our clients IT-projects and we always provide experienced Nordic consultants with highly-skilled project managers to ensure smooth deliveries.

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Why do you call your Otivr quality verified suppliers your IT partners?

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We call our Suppliers our Partners and this is because of our close collaboration with all of the suppliers, where Otivr invests a lot of time to get to know them in depth for a fruitful and long-term partnership.

Otivr are keen to make sure the right partners are onboarded into Otivr network of IT Partners, to continue building a top-class ecosystem for IT outsourcing with a productive collaboration between Otivr clients and Otivr IT Partners.

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Otivr offer you high-quality and high-value projects from respected Western corporate clients with good opportunities for long-term business relationships. Otivr receives a good mix of requirements from a variety of sectors for both IT-projects and IT-resources making sure all of our IT-partners receive the right engagements based on their preferences and capabilities.

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Otivr provides our trusted IT-partners with the opportunity to work with premium Nordic corporate clients which gives your company credibility towards new future clients from both untapped and covered markets. Otivr partner with your company to together build and market your brand and to enhance your company’s exposure in the Nordic market.

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What does it take to pass the qualification process?

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Otivr only works with professional companies that have a passion and drive for their area of expertise and are serious about delivering high quality IT services for our corporate clients. Otivr suppliers must comply with Otivr’s regulations, pass Otivr’s screening process and show intent of creating long-term business relationships.

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Otivr does not charge the supplier for the screening and verification work and there are no other costs either for the supplier to qualify as an Otivr Quality Verified Supplier.

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We have a 4-step qualification process to make sure there is a good fit between the supplier and Otivr. As a first step Otivr representatives will perform a pre-screening of your company and if your company pass our pre-screening, we will contact you for an interview to learn more about your company’s capabilities and qualities. You will also be requested to send us information to verify your company’s capabilities and qualities. Once accepted as an Otivr Quality Verified Supplier, Otivr will onboard you on the platform and promote your company’s profile in best possible way to highlight your skills and expertise.

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Sign up as a supplier on Otivr and after that you will be contacted by an Otivr representative.

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Do we get any support from Otivr?

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Otivr have a dedicated customer support available for all the IT Partners. We recommend you to contact the Otivr representative assigned for your company when you need our assistance, but you are of course also welcome to either send us an email on support@otivr.com or call our customer support located in our Swedish and Indian offices.

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Otivr has created a specific tender management module in which you can follow up on all of your sent proposals. There is also a notification functionality which will notify you when there are new actions taken.

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Once you have become a quality verified supplier of Otivr you will have access to our portal where you will find both IT projects and staff augmentation assignments.

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What is a motion graphics expert?

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A motion graphics expert specializes in creating new ideas for moving graphics and executing those ideas in innovative ways by combining audio, video, photography and animation components. A motion graphics artist typically uses computer programs such as Adobe After Effects, Photoshop, Illustrator and Apple Motion to create animated videos.

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A UI/UX designer is a designer focusing on User Interface and User Experience respectively. UI designers typically focus on the visual aspects of the design while UX designers are focused on the user experience part of the design.

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A graphic designer puts together the visual concept for a good user experience. The graphical designer creates the design, utilizing a combination of form, space, color, text and images, and typically using a graphic designing software like Photoshop, Illustrator, Corel etcetera.

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An Android app developer specializes in developing applications that run on the mobile operating system Android, developed by the company Google. Android is primarily designed for touchscreen devices, such as smartphone and tablets. The developer usually create Android applications in the programming language Java using the Android SDK.

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An iOS app developer specializes in developing applications that run on the mobile operating system named iOS, which is created and developed by the company Apple. The iOS operating system is exclusively developed for Apple’s hardware devices. Most of the applications in Apple’s App Store are written in the programming languages C/C++ and Objective-C/Objective-C++. iOS developers typically use Xcode, an integrated development environment containing a suite of software development tools, to develop their iOS applications.

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Cascading Style Sheets (CSS) is a style sheet language used for describing the style and flare of a webpage and CSS enables the user to modify and improve almost every visual aspect of a page. CSS is a cornerstone technology used by most websites for creating visually engaging web applications and it is also used in many mobile applications. CSS uses tags, class and id to style elements of a page.

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A software developer is working with different aspects of the software development process, including analysis of user needs, design, testing and programming. The software developer are also sometimes known as applications developer.

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A backend developer works with the server side of the development and primarily focuses on how the backend connections and logic of the system works. Backend developer make use of programming languages like Ruby, C#/C++, Python, PHP, Java, .NET etcetera for their development work. Backend development work can consist of tasks such as updates and changes to system, monitoring of and fixing system functionality and also improving performance and security.

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A frontend developer is responsible for the interaction between the user and the interface. The frontend developer converts designs to HTML and develops the necessary functions needed to interact with the backend of a platform. The frontend developer is the bridge between the designer and the backend developer.

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Outsourcing, particularly IT outsourcing, means the practice of seeking resources or subcontracting outside of the own organizational structure for all or part of an IT function. The services could include software development, app development, quality assurance, computer services, tech support etcetera.

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IT stands for Information Technology, which is defined as the technology used for the study, understanding, planning, design, construction, testing, distribution, support and operations of software, computers and computer related systems that exist for the purpose of data, information and knowledge processing.

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